Returns & Exchanges

At RIDGE® Official US Website, we offer a 30-day return policy to ensure your complete satisfaction with our fashion-forward apparel and accessories. If your purchase doesn't meet your expectations, we provide a hassle-free process for returns and exchanges in their original condition.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and handled safely.

3

Pack the Items

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn, brand-new condition.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing